Support

Please visit our Connection Troubleshooting page and follow the suggested solutions. 

You can also get more detailed information and setup instructions for your devices by visiting our Instructions Page and selecting your device from the list.

If you are still having issues after reviewing our online guides, please contact us at support@atomismart.com

Visit our Creating Groups page to learn more

In order to control your devices with different phones, please share your login credentials with the other household member(s). This will allow the other user(s) to have access to control your smart devices.

If the other user already has a different account, you can share access to your devices, groups or home by following the steps available on our Sharing Devices page

Learn more at our Creating Schedules page

Learn more at our Voice Control page

For questions or concerns about the warranty for a specific product, email us with the product information and details at orders@atomismart.com.

Right here on this site! Can’t find the specific part or product? We’re here to help. Send us an email at orders@atomismart.com and we’ll help you find it.

Hey, we’re sorry you’re not happy with your Atomi product. Let us try to fix that. Please email your concern to orders@atomismart.com.
If you are still unsatisfied, you can return it to Atomi within 30 calendar days of purchase (receipt date).

For more details visit our Shipping, Returns & Exchanges page