Support - Smart Coffee Maker (2nd Gen)
If you are having issues connecting your Smart Coffee Maker, please follow the steps below.
1. Log out of your Atomi Smart account.
2. After logging out, press ‘Sign Up’ and from the drop-down menu, choose ‘United Kingdom’ even if you are located in US/Canada.
3. You will then have to enter another email address to create a new account that you have NOT previously used with the Atomi Smart app in order to continue.
4. Once entering the new email address, you will then click the checkbox next to ‘I Agree’ and click on ‘Get Verification Code’ in order to complete the creation of your new account.
5. After creating your new account, try connecting the coffee maker again.
Introduction
Overview
The Atomi Smart Coffee Maker lets you brew your next cup of coffee from your phone anytime, anywhere! Set weekly schedules, turn your Smart Coffee Maker on and off automatically, and much more.
Cleaning your Smart Coffee Maker before first use
Make sure your first cup of coffee is as good as it can be by cleaning your Smart Coffee Maker before its first use. Just follow these simple steps:
1. Wash the carafe, carafe lid, and the filter basket in a mixture of mild detergent and water. Rinse each thoroughly.
2. Run a brew cycle with water only, without adding coffee and coffee filter.
3. When brewing is complete, turn your Smart Coffee Maker off, discard the water in the carafe and rinse the carafe, lid, and filter basket.
Before you begin
1. Know your Wi-Fi network and password
2. Make sure your mobile device is running iOS® 8 or higher or Android™ 4.1× or higher
3. Make sure you’re connected to a 2.4GHz Wi-Fi network (Atomi Smart can’t connect to 5GHz networks)
Connecting Your Device
Step 1: Download App

Download the Atomi Smart app from the App Store or Google Play and create an account. If you already have the app installed, please make sure to check for any updates as they will improve your experience with the Atomi Smart app.
Step 2: Plug In

Plug your Atomi Smart Coffee Maker into any standard outlet.
Step 3: Adding Your Device

1. Confirm that the Wi-Fi button and/or clock are flashing rapidly. If not, press and hold the Wi-Fi button for 10 seconds or unplug and plug the device again.
2. Select “Add Device” or click (+) at the top right corner of the screen.
3. Choose “Smart Coffee Maker” from the device list.
Step 4: Connecting to Wi-Fi

1. Enter your Wi-Fi network and password. Press ‘Continue’.
2. Press ‘Go to Connect’. On your phone’s Wi-Fi screen, select ‘atomi-smart-xxxx’.
3. Once it connects, return to the Atomi Smart app.
4. Your device is now connected.
For iOS: After connecting to the atomi-smart-xxxx, return to the app by pressing ‘Atomi Smart’ on the top left part of the screen, or by switching back to the Atomi Smart window.
For Android: After connecting to the atomi-smart-xxxx, some devices may display a message informing that you are “Connected without internet”. Please ignore this message and return to the app by pressing the back button on the bottom navigation bar (Do not press the back button on the top left part of the screen as this may bring you back to the ‘Settings’ page instead of the Atomi Smart app).
IMPORTANT: If you cannot see the ‘atomi-smart-xxxx’, press and hold the Power button again for another 10 seconds and refresh your Wi-Fi list. The ‘atomi-smart-xxxx’ network should appear after a few seconds.

Controlling your Smart Coffee Maker
General

- Brew – Start/Stop brewing
- Regular – Set it to Regular brew strength
- Strong – Set it to Strong brew strength
- Schedule – Set a brewing schedule
- Clock – Adjust and set the time
Schedule

Enable this Schedule? – Confirms that the schedule is enabled or not.
Mode – Set the schedule to turn On or Off the device.
Regular/Strong – Select between Regular or Strong mode.
Time – Set the desired time of the day to start brewing.
Repeat – Select the days of the week that this schedule should repeat.
For more scheduling options, you can use the ‘Smart Scenes’ feature which allows you to create additional schedules, triggers and automations.
1 – Open the Atomi Smart app
2 – Select the ‘Smart Scenes’ tab and press the ‘+’ button
3 – Select ‘Schedule’, enter the time/days of the week to repeat and press ‘Continue’
4 – Press ‘Execute Device Action’ and select your Coffee Maker. Choose the actions for the schedule (Example: Power ON, Brew Strength Strong) and press ‘Continue’
5 – Review your schedule, enter a name (optional) and press ‘Save’.
You can create additional schedules for your coffee maker by repeating the steps above.
For more ‘Smart Scenes’ instructions visit Triggers & Automations.
Tip: The Atomi Smart Coffee Maker will keep your coffee warm for up to 4 hours. You can also customize and set it to keep the coffee warm for a shorter period by following the steps below:
- Open the Atomi Smart app and press the ‘Smart Scenes’ tab
- Press the ‘+’ button and select ‘Device Status’
- Select your Coffee Maker, then press ‘Status’ and choose ‘Keeping Warm’
- Now press the ‘+’ button on the ‘Then’ section and select ‘Set next Action in’
- Enter the amount of hours/minutes (less than 4 hours) that you want the coffee maker to stay in “Keeping Warm” mode. Then, press ‘Continue’
- Now press again the ‘+’ button on the ‘Then’ section and select ‘Execute Device Action’
- Select your Coffee Maker, then press ‘Power’ and choose ‘Off’. Press ‘Save’ and ‘Continue’
- Review your Automation details and press ‘Save’
Clock

Synchronize your phone’s clock to the Coffee Maker
Measuring Your Coffee
For best results, use a level tablespoon for ground coffee measurement. Make sure you use medium grind coffee for a perfect brew.

Adding Water and Ground Coffee:
1 – Open the top lid of the Smart Coffee Maker.
2 – Place a 10-12 cup paper basket-style filter or the included reusable filter into the removable filter basket.
Note: If using paper filters, it is important that the sides of the filter fit flush against the side of the filter basket. If filter collapse occurs, dampen the filter before placing it in the filter basket. Add the desired amount of coffee and gently shake to level the coffee.
3 – Fill the water reservoir with cold, fresh water to the desired capacity. For easy and accurate filling, the water markings on the water reservoir show the amount of water needed to make the corresponding desired number of cups. Do not fill past the “12 cup MAX line” or water will flow out of the Smart Coffee Maker.
Note: The amount of coffee brewed will always be slightly less than the amount of water poured into the water reservoir. This is due to the absorption of water by the coffee grounds.
Using your Smart Coffee Maker without the Atomi Smart app
- After completing the steps in the Adding Water and Ground Coffee section and with the carafe and the filter basket securely in place, turn the Smart Coffee Maker on by pressing the POWER button once. The POWER button icon will turn on (Red) to signal that the Smart Coffee Maker is on and brewing.
- Note: Brew can be stopped by pressing the POWER button a second time.
- After the used coffee grounds have cooled, carefully remove the filter basket and discard them.
- Note: The brew basket drawer is hot after brewing. Always allow the Smart Coffee Maker to cool down before cleaning.
- Make sure the Glass Coffee Carafe is empty and in place before starting to brew coffee.
- Be sure to turn your Smart Coffee Maker off when no longer using it.
*Wi-Fi button should be disabled to use TIMER and STRONG features. Make sure to turn Wi-Fi button back ON to control it with the Atomi Smart app.
Cleaning and Maintaining your Smart Coffee Maker
Daily Cleaning
Always unplug the Smart Coffee Maker and allow it to cool before cleaning.
- Remove and wash the filter basket, permanent filter, carafe and carafe lid in a solution of hot water and mild liquid soap.
- Never use abrasive cleaners, steel wool pads or other abrasive materials.
- CAUTION: Never immerse the Smart Coffee Maker itself in water, in any other liquid or place the machine in the dishwasher.
Descaling
- Fill the carafe with a solution of equal parts water and vinegar and let the solution stand in the carafe for approximately 20 minutes.
- Discard the solution, then wash and rinse the carafe. Do not use harsh abrasive cleaners that may scratch the carafe.
The glass carafe is dishwasher safe ✓
FAQs
For how long does it keep the coffee warm?
What are the available voice commands?
How to share my device with other users and control it with multiple phones?
How to turn off notifications?
How to disable the beep?
When I press the 'Power' button, it doesn't start brewing
I'm having issues to connect. And why do I need to connect to a 2.4GHz network?
I can’t find the atomi-smart-XXXX network in my Wi-Fi list
My Wi-Fi network doesn’t appear in the Atomi Smart app
My Atomi Smart device appears as “Unavailable” in the app
My Atomi Smart app is frozen
How to reset my device
The "POWER" button icon does not light up
Is this Smart Coffee Maker compatible with Alexa and Google Assistant?
The Coffee is not brewing
The Smart Coffee Maker only brews water
There are grounds in the coffee
* Download User Guide
Still have questions?
Contact our support team by clicking the button below. We’re available Monday through Friday, 9 AM to 5 PM (EST) and ready to help.

