Support - Smart WiFi 2.4GHz Converter

Q: What is my login password?

Your default login password is admin

Introduction

With the Atomi Smart WiFi 2.4GHz Converter you can convert your existing router’s 5GHz signal to a 2.4GHz network that’s ready to connect your Atomi Smart devices.

Connecting Your Devices

Step 1: Turn your converter on

Converter plugged into outlet Plug the Atomi Smart WiFi Converter into a power outlet next to your router.

Step 2: Wait for the blue light

Converter indicator light The indicator light will turn green and then, after a few seconds, change to blue. Wait about 1 minute.

Step 3: Connect to the converter

Wi-Fi network list Select “wifi‑xxxx” on your device’s network list to connect to the converter’s Wi-Fi.

Step 4: Open your browser

Browser address bar Once connected, open your browser and go to atomismart-connect.com or 192.168.188.1.

Step 5: Login

Step 6: Unplug your converter

Unplugging converter After setting up your new 2.4 GHz Wi‑Fi network, unplug the converter from the outlet.

Step 7: Plug the cable into your router

Ethernet cable connection Connect one end of the included Ethernet cable to your router’s LAN port and the other end to the converter.

Step 8: Turn your converter on again

Converter powered on Plug the converter back into the outlet and wait about 1 minute.

Step 9: Check the network list

New Wi-Fi network Your new 2.4 GHz network will appear in your device’s Wi‑Fi list.

Step 10: Connect

Connecting to new network Join the network using the password you created. If you encounter any issues, unplug the converter and repeat Step 7.

Your Atomi Smart WiFi Converter is now configured and ready to connect your devices to the app on its dedicated 2.4 GHz network.

FAQs

How to reset the device?

Press and hold the button on the side of the Smart WiFi Converter for 10s.

Then, unplug it from the power outlet and plug it in again. This will reset it to factory settings and the WiFi network you’ve created will be erased.

If you are setting up a new 2.4GHz, make sure that the ethernet cable is NOT connected until you get to Step 7 (user guide).

What is my login password?

Your default login password is admin

What name should I enter for the 2.4GHz WiFi network?

You can enter any name with a few exceptions:

– Do not use the same name as your router’s WiFi network

– WiFi name cannot have empty spaces

– WiFi name should not exceed 32 characters

What WiFi Channel should I use?

Keep the WiFi Channel set to “Auto”. If you experience any connection issues you may try other channels.

What WiFi password should I enter?

You can enter any password with a few exceptions:

– Password cannot have empty spaces

– Password cannot be less than 8 characters or exceed 63 characters

I have created the new 2.4GHz WiFi network with the Converter, but I’m unable to access the internet.

– Unplug the Atomi Smart WiFi Converter from the power outlet

– Wait 10 seconds and plug it again

– Wait for 1 minute and connect to the Converter’s 2.4GHz WiFi network.

If it still fails, select ‘Forget Network’ and try again

I keep losing connection / weak signal.

– Reset your Atomi SmartWiFi Converter

– Bring your other Atomi Smart devices (lights, plugs, appliances) closer to the WiFi Converter

Can I use the WiFi Converter without the ethernet cable?

No, after setting up your 2.4GHz network the Atomi Smart WiFi Converter is required to be connected to your router via the ethernet cable.

* Download User Guide

The Atomi Smart WiFi 2.4GHz Converter user guide is available here

Still have questions?

Contact our support team by clicking the button below. We’re available Monday through Friday, 9 AM to 5 PM (EST) and ready to help.

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