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Support - Smart Coffee Maker with Grinder

Introduction

Overview

The Atomi Smart Coffee Maker with Grinder lets you brew your next cup of coffee from your phone anytime, anywhere! Set weekly schedules, turn your Smart Coffee Maker on and off automatically, and much more.

Cleaning your Smart Coffee Maker before first use

Make sure your first cup of coffee is as good as it can be by cleaning your Smart Coffee Maker before its first use. Just follow these simple steps:

  1. Wash the carafe, carafe lid, and the filter basket in a mixture of mild detergent and water. Rinse each thoroughly.
  2. Run a brew cycle with water only, without adding coffee and coffee filter.
  3. When brewing is complete, turn your Smart Coffee Maker off, discard the water in the carafe and rinse the carafe, lid, and filter basket.

Before you begin

1. Know your Wi‑Fi network and password
2. Make sure your mobile device is running iOS® 8 or higher or Android™ 4.1× or higher
3. Make sure you’re connected to a 2.4 GHz Wi‑Fi network (Atomi Smart can’t connect to 5 GHz networks)

Connecting Your Device

Step 1: Download App

Download the Atomi Smart app from the App Store or Google Play and create an account. If you already have the app installed, please make sure to check for any updates as they will improve your experience with the Atomi Smart app.

Step 2: Adding Your Device

1. Select “Add Device” or click (+) at the top right corner of your device screen.
2. Select Smart Coffee Grinder Maker from the device list.

Step 3: Connecting To Wi‑Fi

1. Enter your Wi‑Fi network (2.4 GHz only) and password
2. Press ‘Continue’

Step 4: Plug In

Plug your Atomi Smart Coffee Maker into any standard outlet.

Step 5: Connecting Your Device

1. Confirm that the Wi‑Fi icon is flashing. If not, press and hold the ‘Wi‑Fi’ button for 10 seconds or unplug and plug the device again.
2. Press ‘Continue’
3. Read the instructions on your phone screen and press ‘Go to Connect’
4. On your phone’s Wi‑Fi screen, select ‘atomi‑smart‑xxxx’
5. Once it connects, return to the Atomi Smart app and wait for the installation to be completed.

iOS: After connecting to the atomi‑smart‑xxxx, return to the app by pressing ‘Atomi Smart’ on the top left part of the screen.
Android: After connecting, ignore any “Connected without internet” message and return to the Atomi Smart app via the back button.

IMPORTANT: If you cannot see the ‘atomi‑smart‑xxxx’, press and hold the Wi‑Fi button again for 10 seconds and refresh your Wi‑Fi list.

Controlling your Smart Coffee Maker

General

  • Brew ON/OFF – Start brewing and stop brew.
  • Brew Strength – Select coffee strength (Mild, Medium, Strong).
  • Schedule – Set a brewing schedule.
  • Coffee Beans – Brew coffee using beans (Grinder will activate).
  • Coffee Powder – Brew coffee using powder.

Schedule

  1. Choose between “Coffee Beans” or “Coffee Powder”.
  2. Choose the Brew Strength (Mild, Medium, Bold).
  3. Select the time of day to start brewing.
  4. Choose the days of the week to repeat the schedule.
  5. Turn on the “Enable this Schedule” switch to activate your schedule.

Press “Save Changes” to save your schedule.

For more scheduling options, use the ‘Smart Scenes’ feature to create additional schedules, triggers, and automations.

Measuring Your Coffee

For best results, use a level tablespoon for ground coffee measurement. Make sure you use medium grind coffee for a perfect brew.

Adding Water and Coffee beans / powder:

  1. Open the top lid and place a 10–12 cup paper basket‑style filter or the included reusable filter into the removable filter basket.
  2. Fill the water reservoir with cold, fresh water to the desired capacity (do not fill past the “12 cup MAX line”).
  3. Add the desired amount of coffee grounds or beans.

Using your Smart Coffee Maker without the Atomi Smart app

  1. Press the POWER button once to start brewing; press again to stop brew.
  2. After use, allow grounds to cool, then remove and discard them.
  3. Always ensure the carafe is empty and in place before brewing.
  4. Turn the Smart Coffee Maker off when not in use.

Cleaning and Maintaining your Smart Coffee Maker

Daily Cleaning

Always unplug and allow to cool before cleaning. Remove and wash the filter basket, permanent filter, carafe, and lid in hot, soapy water. Never immerse the machine itself or use abrasives.

Descaling

  1. Fill the carafe with equal parts water and vinegar; let stand 20 minutes.
  2. Discard solution, then wash and rinse the carafe.

The glass carafe is dishwasher safe.

Note: Leaving coffee on the hot plate for over 2 hours may cause bitterness.

Cleaning Instructions (Grinder)

CAUTION: Always unplug and allow to cool. Never clean with running water or abrasives.

  1. Remove the 4 screws from the bean compartment.
  2. Remove the screw from the grinder mechanism.
  3. Clean the exposed grinder part with a brush, toothbrush, or compressed air to remove particles and oils.

FAQs

What are the available voice commands?

Alexa

“Alexa, turn on [device name]”

“Alexa, turn off [device name]”

“Alexa, set the [device name] to mild”

“Alexa, set the [device name] to medium”

“Alexa, set the [device name] to strong”

“Alexa, what is the [device name] brew strength?“

Google Assistant

“Hey Google, turn on [device name]”

“Hey Google, turn off [device name]”

“Hey Google, what is the status of the [device name]?”

I'm having issues to connect. Why do I need to connect to a 2.4GHz network?

In order to successfully connect Atomi Smart devices, a 2.4GHz connection is required.

The 2.4GHz frequency waves travel further than the 5GHz. This means that if your device is in another room or far from your phone, you will have a better signal reception (compared to 5Ghz) which is essential for your smart device to function correctly and stay online.

All modern routers come with 2.4GHz and 5GHz. Depending on your router type, these bands may appear as separate WiFi networks (Example: Name-2.4GHz and Name-5GHz) or combined. If you only have one WiFi network, you should still be able to connect since the Atomi Smart app automatically finds the 2.4GHz frequency when connecting to your router.

However, if you experience any issues, please follow the points below:

– Make sure that you are connecting to a 2.4GHz network

– Keep your mobile device close to the router during connection

– If you have two SSID for your WiFi (Example: Name-2.4GHz / Name-5GHz), please temporarily disable “Auto-Join” on your Name-5GHz network)

– If you have two SSID for your WiFi, make sure that your 2.4GHz and 5GHz WiFi have different names

– If your router gives the option to disable the 5GHz network, please disable it temporarily

– Disable any VPN apps/services in order to connect successfully

– If you are having issues to connect, turn on Airplane Mode (Keep only WiFi activated when connecting your smart device)

– Make sure that you’ve entered the correct password for your 2.4GHz WiFi on the “Select 2.4GHz Wi-Fi Network” screen (Case sensitive, and make sure that there are no extra spaces)

– If you have too many devices connected to your 2.4GHz (more than 10), please turn off some of them temporarily and retry connecting your smart device to the app

– If you have a Mesh router, you may not be able to manually switch to a 2.4GHz frequency. Since this frequency travels further than the 5GHz, you can force your device to connect to it by moving your phone far from the router

– If you are still experiencing issues to connect, delete the app and reinstall it

– If the issue persists, restart your router

How to share my device with other users?

Please click here to learn more about device/group sharing

How to disable the beep?

Press and hold the ‘Brew Strength’ button (3 beans) on the coffee maker panel for 3 seconds.

In order to enable it, press and how the ‘Brew Strength’ button again for 3 seconds.

When I press the 'Power' button, it doesn't start brewing

Make that the carafe is correctly placed on the hot plate. Also, confirm that the water tank has at least 2 cups of water.

I can’t find the atomi-smart-XXXX network in my Wi-Fi list

Make sure your atomi smartdevice is plugged in and the Wi-Fi light (or clock) is blinking. If not, unplug your Atomi Smart device and plug it back in to reboot. If you still cannot see the ‘atomi-smart-xxxx’, press and hold the “Coffee scoop” button for 10 seconds. The atomi-smart-XXXX should appear on your network list after a few seconds.

My Wi-Fi network doesn’t appear in the Atomi Smart app

Use your smartphone to confirm that you have at least two Wi-Fi bars in the vicinity of your Atomi Smart device. If not, move your Atomi Smart device closer to your router. (The list will refresh every 10 seconds).

Cannot connect to your WiFi network

Make sure you entered the correct WiFi password during the WiFi setup. Check if there are problems with your internet connection. If the WiFi signal is too weak, reset your WiFi router and try again.

My Atomi Smartdevice appears as “Unavailable” in the app

Refresh the device list.

My Atomi Smart app is frozen

Force quit and re-launch the Atomi Smartapp.

How to reset my device

Press and hold the Wi-Fi button for 10 seconds.

I’m still having trouble!

Wi-Fi networks come in a lot of shapes and sizes with many quirks of their own. It doesn’t mean your Atomi Smart device is malfunctioning.

If problems persist, please try these steps, in this order:

1. Force quit and re-launch the Atomi Smart app. Check to see if this fixes the issue.

2. Unplug your Atomi Smart device and plug it back in. Check to see if this fixes the issue.

3. Unplug your router and plug it back in. Check to see if this fixes the issue.

4. Delete and reinstall the Atomi Smart app. Check to see if this fixes the issue.

Is this Smart Coffee Maker compatible with Alexa and Google Assistant?

Yes, the Atomi Smart Coffee Maker works with Alexa and Google Assistant

The Coffee is not brewing

1. The Smart Coffee Maker is unplugged;  plug the Smart Coffee Maker back into the wall outlet.

2. There’s a power outage; wait for power to be restored.

3. The filter basket is not properly inserted; insert filter basket correctly.

4. Carafe is not placed all the way on the warming plate; place carafe correctly on the warming plate.

The Smart Coffee Maker only brews water

There are no coffee beans/grounds in the machine; please add the desired amount of coffee

There are grounds in the coffee

The filter is not properly placed in the basket. Seat the filter properly within the filter basket.

The coffee is too bitter or burnt

Leaving the carafe on the hot plate with a low amount of coffee for longer than 2 hours may cause the water to evaporate and make the coffee bitter/burnt. It’s recommended to turn off the machine once the carafe has less than 2 cups of coffee.

* Download User Guide

The Atomi Smart Coffee Maker user guide is available here

Still have questions?

Contact our support team by clicking the button below. We’re available Monday through Friday, 9 AM to 5 PM (EST) and ready to help.

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