Wi-Fi networks come in a lot of shapes and sizes with many quirks of their own. It doesn’t mean your Smart Outdoor Plug is malfunctioning. If problems persist, please try these steps, in order:
1. Force quit and re-launch the Atomi Smart app. Check to see if this fixes the issue.
2. Unplug Smart Outdoor Plug and plug it back in. Check to see if this fixes the issue.
3. Unplug your router and plug it back in. Check to see if this fixes the issue.
4. Delete and reinstall the Atomi Smart app. Check to see if this fixes the issue.
5. If all else fails, restore your Smart Outdoor Plug to factory settings: First, Unplug your Smart Outdoor Plug. Plug it back in and hold the power button for 10 seconds.
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