Support - Smart Garage Door Opener
Introduction
Overview
Control your garage door from your phone anytime, anywhere! With the Smart Garage Door Opener, you can also use Alexa and Google Assistant to open and close your garage door on any smartphone/tablet
Inside the box you'll find
Specifications
- Smart Wall Adaptor: Input: 100-240Vac 50/60Hz 0.15A max
- Smart Garage Door Opener: Input: 5Vdc/1A
Compatibility
The Atomi Smart Garage Door Opener can be installed to control most garage door openers.
Click here to be sure yours qualifies.
Before you begin
1. Know your Wi-Fi network and password
2. Make sure your mobile device is running iOS® 8 or higher or Android™ 4.1× or higher
3. Make sure you’re connected to a 2.4 GHz Wi-Fi network (Atomi Smart can’t connect to 5 GHz networks).
Initial Setup

1. Bring the Smart Garage Door Opener close to your router
2. Slide and remove the backing of the Smart Garage Door Opener

3. Plug the micro-USB cable into the Smart Garage Door Opener and slide the backing back on

4. Plug the USB into the Smart Wall Adaptor and plug the Smart Wall Adaptor into your wall outlet
Connecting Your Device
Step 1: Download App
Download the Atomi Smart app from the App Store or Google Play and create an account. If you already have the app installed, please make sure to check for any updates as they will improve your experience with the Atomi Smart app.
Step 2: Adding Your Device
1. Select “Add Device” or click (+) at the top right corner of the screen.
2. Select “Smart Garage Door Opener” from the device list.
Step 3: Connecting to Wi‑Fi
1. Enter your Wi‑Fi network (2.4 GHz only) and password
2. Press ‘Continue’
Step 4: Connecting Your Device
1. Confirm that the blue indicator light is flashing. If not, press and hold the Wi‑Fi button for 10 seconds or unplug and plug the device again.
2. Press ‘Continue’
3. Read the instructions on your phone screen and press ‘Go to Connect’
4. On your phone’s Wi‑Fi screen, select ‘atomi‑smart‑xxxx’
5. Once it connects, return to the Atomi Smart app and wait for the installation to be completed
iOS: After connecting to the atomi‑smart‑xxxx, return to the app by pressing ‘Atomi Smart’ on the top left part of the screen, or by switching back to the Atomi Smart window
Android: After connecting to the atomi‑smart‑xxxx, some devices may display a message informing that you are “Connected without internet”. Please ignore this message and return to the app by pressing the back button on the bottom navigation bar (Do not press the back button on the top left part of the screen as this may bring you back to the ‘Settings’ page instead of the Atomi Smart app)
Your device is now connected!
IMPORTANT: If you cannot see the ‘atomi‑smart‑xxxx’, press and hold the Wi‑Fi button again for another 10 seconds and refresh your Wi‑Fi list. The ‘atomi‑smart‑xxxx’ network should appear after a few seconds.
NOTE: If you still cannot see the atomi‑smart‑xxxx on your list, you may have an older model of our smart product that will require you to press and hold the Wi‑Fi button another time until it starts blinking slowly.
Installation

1. Now that you have initiated a Wi‑Fi connection, unplug the Smart Power Adaptor from the outlet and bring the Smart Garage Door Opener to your garage
2. Locate your existing garage door opener panel and loosen it from the wall. Your garage door opener panel should now be hanging and you should be able to see the module at the back of it.
3. Connect the white and red wires running from the Smart Garage Door Opener to the corresponding screw on the back of your garage door opener panel i.e. white to white and red to red
4. Secure the garage door opener panel back to the wall and position your Smart Garage Door Opener right above it
5. Use the screws included in your product packaging to secure the Smart Garage Door Opener’s backing onto the wall
6. Plug the Smart Power Adaptor into your desired wall outlet
7. Adjust and position the camera on your Smart Garage Door Opener and test the view on the Atomi Smart app to make sure you are happy with the facing angle
8. Testing the device:
a) Open the app, choose “Smart Garage Door Opener” and press the light icon button. Check if the device light is turning ON/OFF.
b) Press the camera icon button. You should receive a notification with the captured photo.
c) Slide up the switch to open your garage door. Check if your garage door is opening.
d) Slide down the switch to close your garage door. Check if your garage door is closing.

Controlling your Smart Garage Door Opener
- Garage Door Illustration – Shows the current status of your garage door
- Switch – Slide up/down to open and close your garage door
- Light – Turns camera light on/off on the device
- Camera – Capture a photo of your garage door
- Schedule – Set schedules to open/close your garage door
- Countdown – Set a countdown to open/close your garage door
- Activity – View recently captured photos of your garage door
- Resync – Manually adjusts door status
Schedule
Time – Select the time to run the schedule
Repeat – Select what days of the week to repeat the schedule
Note – Adds a note/label to the schedule
Notification – Enable to receive a notification every time the schedule runs
Activate Garage Door – Confirms that the schedule will open/close your garage door (Always ON)
More information about Creating Schedules is available here
You can also use automations to create additional schedules. Click here to learn more.
Countdown
Set a countdown to open/close your garage door
Activity
View recently captured photos of your garage door
FAQs
What are the available voice commands?
I'm having issues to connect. Why do I need to connect to a 2.4GHz network?
I can’t find the atomi-smart-XXXX network in my Wi-Fi list
My Wi-Fi network doesn’t appear in the Atomi Smart app
Cannot connect to your WiFi network
My Atomi Smartdevice appears as “Unavailable” in the app
My Atomi Smart app is frozen
How to reset my device
Garage door not opening/closing
I’m still having trouble!
Compatible Models
Not receiving push notifications
* Download User Guide
Still have questions?
Contact our support team by clicking the button below. We’re available Monday through Friday, 9 AM to 5 PM (EST) and ready to help.